Technical Services:

Adobe Customer Journey Analytics

Adobe Customer Journey Analytics helps teams to understand complex customer journeys – both online and offline – across channels. Real-time insights allow teams to shape personalized, on-brand customer experiences at all touchpoints.

Several capabilities include:

Connected Data Collection

Receive streaming, up-to-the-minute data collection of customer views and behaviors.

End-To-End Visualization

See an interactive, end-to-end view of the customer journey including algorithmic attribution, cohort analysis, and fall-out analysis.

AI-Driven Insights

Generate AI-assisted customer journey insights.

Data-Driven Decisions

Share Analytics Dashboard snapshots accessible across the organization.

Insights for Product Teams

Provide unified workstreams, data, and customer profiles generating insights specifically to Product Teams.

C\T’s Adobe Customer Journey Analytics Implementations By Industry

  • Professional Services

Prevalent Business Applications

  • Sales & Marketing
  • Customer Experience
  • IT Productivity
  • Data Analysis
  • Product Development

C\T’s + Adobe Platform Offerings

Capabilities Rainbow

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